Thursday, April 18, 2013

Lab Learning: Day 4

What us is a blog if it's not updated? I thought, for a change, I'll update my daily learnings here. At least there'll be some content on this blog. Today marks day 4 of our lab. We got ourselves a bollocking for being tardy. We're running a tight schedule, but we need to put our noses to the grindstone and get used to being timeliness. If we don't change here, we're not going to make a difference. The culture starts here. There are two types of change; positive change and negative change. Positive change: People are excited at upcoming changes, then experience discomfort when the change happens,then they see what could be possible and become hopeful for the change. These stages are uninformed optimism, Informed pessimism, hopeful realism and finally informed optimism. Negative change (SARAH): Shock when the change happens, followed by Anger, followed by Rejection and then Acceptance and finally, Hope. We spent the day in two groups, one setting up our Story area for the launch and finalizing details of the lab launch while the other group carried out syndication and work on further refining our model. We're still not efficiently working, as at the end of the day, there are still syndication arrangements not yet done, and four days have passed. We could use other resources to get the appointments done i.e. secretary, friends etc, yet because we insist on doing it ourselves, it's lost in the hustle and bustle of the other activities. In the initial syndications we were shooting in the dark over the questions we need to do, but once we realized there is a strategy needed, things started to move a little faster with the syndications. At the end of today, we were shown a simple way to keep track of the syndication findings. We had to create a table with the names of the syndicates on the left most collumns, and the different options discussed listed across as column headings. This meant that we had a tabular view of the syndicate response thus we could visually identify the opinions. At the same time, at the next round of syndication we could use it as a reference to remind them of their initial stand, thus making the buy in process easier. The table was still being drawn up when I left, so I'll post it up here tomorrow. Keeping things simple (you melancholics better pay attention! :-P) and visual really help! I think I missed an important learning as I was called away to a meeting; as I came back I found our chief facilitator end his session with ".. so remember this when you're doing.." *sigh* That's it for today. Hope that this info is useful!

3 comments:

Unknown said...

I like your SARAH. 'She' sounds friendlier when you're managing change.

S- Shock
A- Anger
R - Resistant
A - Acceptance
H - Hope

Moving from 'Resistant' to 'Acceptance' involves a lot of parameters. Did you uncover the secret code?

Unknown said...

Nice piece :-)

Is it possible to share your lab experience from day 1?

wfadzil said...

@rose: for us in the lab, syndication is the tool to move from resistance to acceptance. In syndication, it's not enough to explain your idea. You need to sell.
so the more stakeholders you syndicated, the more support you gain. Also syndication provides you the view of your stakeholders as well as their sensitive spots. This way you can plan to address these sensitive spots and gain their support
thanks for the comments, keep them coming!