Thursday, December 18, 2008

Stranger in a Strange land.


It was a long flight that did not seem to end. we boarded the Emirates flight at 2 am. It was quite an adventure to find each seat to have its own LCD screen; there were a whole list of movies to choose from, and in case that was not enough, we could choose TV shows; and even if that, too, wasn't enough, we could choose to view what's in front of the plane by virtue of a camera mounted just under the nose of the plane. We could also choose a camera that showed what the plane was flying over.
We had arranged for a taxi to meet us there. So when we saw Someone holding a piece of paper with our names on it, we were pleasantly Surprised.
He took us out of the building through a labyrinth of tunnels, up the lift and into the covered parking lot. We were a little bemused when we raised he could not remember Where he parked the car.It wasn't as funny when he opened the boot of the or and there was a broken tail light assembly that took Some of the boot space.
Things started to get somewhat scarier when his GPS said "left" and he turned right. l guess he noticed my concern because he turned to me to say that he new a shorter way. He wasn't threatening in any way, in fact he was a rather sweet old man, who had retired and chosen to spend his retired days in England.
He took the route off the motorway, and that look us off the regular, dour paths. It took us through the quaint neighborhoods and provided us a chance to see British humor in action. l couldn't resist taking pictures of some of the shops, So that meant quite a bit of the gems l missed.

Tuesday, December 16, 2008

Its End of Year!

Its end of year again and there's so much to do and so little time.
as always, this time of year we take off and stay off work, screen phone numbers, dont check e-mails and stuff like that. Its a good way to recharge, and its pretty much something to look forward to. Over the year, when things get rough, thinking of the year end break always provides the little extra push we need to get stuff done, and now that the end of year is here, its time to really have fun.
So,.. friends, if you call and you find no answer, please understand. During this period the phone is more camera than anything. e-mails will not be replied to and smses may not reach me.
Over the next 2 weeks, its time to reward my family for their patience and understanding for the late nights at the office, the missed dinners, the missed parties; the sudden change in plans because something came up and the lazy weekends without me because i'm at the office clearing up work.
For all that they put up with, I intend to make this weeks theirs, because the only reason i can put so much into work is because they let me. So I'm gonna put in so much into being with them and make this the best 2 weeks in their lives.
Well, where am I going? It wouldnt be fair to say, because I never tell them what goes on at the office. So too bad guys. Perhaps i'll put it up in facebook.
Have a safe and merry christmas, and have a happy new year!

Friday, December 5, 2008

"I'm having Fish tonight!.."

My family a monster of a fish (a patin) that my kids call Krepek. Having grown to 8 inches, he had already outgrown his 2 foot tank. We bought a 4 foot tank for him and and his buddy bandaraya, but he looked pretty lonely going round and round in a big empty tank. One day, we went out to the store and bought a couple of 2 inch jelawats and a couple more 2 inch patins. The store owner said, that it was safe to have these unless our patin was more than a foot long. Well, we fell for it. To be sure, my son googled care of the patin and found the recipe for making good patin dishes.
the six of them lived happily in the tank until one morning we found one of the tiny patins missing. My son then told us during the night he found Krepek extremely agitated, splashing around in the tank. I guess, he proved his carnivorous streak then. The remaining Patin, Keropok, was now fond of gathering the plants together into a clump and floating within them all night. We wondered if it were nesting instincts . He would float there quietly, just a bit of his snout on the surface, following the flow of the current in the tank; many times we thought that maybe he's dead, and we'd stick our finger on his snout and find him shooting off into the depths of the tank.
Well, about two nights ago, my son told me again, he heard the water splash, except this time, he saw the carnage. He saw Krepek chase the poor thing, catch up with him, and...
Well,.. we really thought that they'd learn to live together, like the store keeper said. Then again, these are carnivores, and when the moment comes, the call of the wild can be too strong to resist.

Tuesday, November 25, 2008

of problems and Opportunities.

When is it a problem, and when is it an opportunity?

This is something that everyone asks at some point in their lives. It's amazing how problems can be turned into a multi-million (billion?) dollar industry. If you don't believe me, check out the number of self help books, number of advisory bodies, consulting bodies, auditing firms and assessments. All these bodies share a common trait: They exist to help turn problems into opportunity.
For these people, problems and opportunities are opposite sides of the coin. My problem, your opportunity, or, more often than not, your problem, my opportunity. What this translates to is that we live in a parasitic environment as someone's detriment is someone else's existence.
Why must it be so? Can we detach from ourselves and look at the other side of the coin? Can we not look at our own problems and benefit from it? Then, instead of benefiting from someone else's misfortune, we benefit from our own. It'll bring a multi million dollar industry to a halt, no doubt; it'll also put people like me out of business; but in any case the world will be a better place because of it.
What do you think?

Wednesday, November 19, 2008

Playing Games

One of the things we do at workshops is to run games and simulate situations. Why do we do that?
Many a time where we work, we establish routines that we follow without thinking and just as a roller running back an forth on a surface begins to follow a groove, we begin to follow these routines, unable to change and no longer seeing the benefits and drawbacks of doing such.
The roller that has grooved itself so deep that it cannot change directions anymore, and the only way we can see if its still ok is to take it out of its groove and test it outside. Similarly, people don't like to be told that they are wrong, so we take them out of their office environment and test them in a similar fashion and see how they respond.
People get defensive if we start putting them through the very same routines they do in the office, so we find a game that is similar in nature and we run them with these people. Because it is a game, people respond to it positively, if not for the learning, for the "fun" factor. Also becasue we select games with a specific learning factor in mind, we can then look out for specific behaviors in response to the game (i.e. leading, learning, sacrifice etc). As we highlight these behaviors, we engage the participants by asking them why these things were done, and as they answer we help create the understanding by guiding them to the learning objective that we began with.
People with empathy are really good at guiding participants towards the answers. Lesser mortals like you and me require a conscious effort at applying empathy. But knowing the learning objective helps very much as it provides us with a set of behaviors to look out for, and of course, a pencil and a piece of paper definitely helps!

Tuesday, November 18, 2008

Inspire

Today I had a wonderful experience. I met a group of 70 new executives undergoing their Trainee Executive Program. As a speaker at their management module, I had to brief them on the direction of the company and provide them some information on the current corporate transformation program.
the invite came in the midst of having to prepare for so many other things, despite not having the time to really put my mind into it, I put together a few slides. I had 4 hours of lecture to give. What would I have to say?
I tried to imagine being in their shoes, energetic young chaps with better things to do with their lives probably held against their wills, forced to endure 4 hours of lecture. It immediately reminded me of my orientation days, where we had to sit through a 2 hour lecture, delivered in monotone, about a topic that in no way seemed to be relevant to me. I remembered in the middle of the monotone, the speaker's voice dipped a little, almost as if he had reached the end of the lecture, and, almost immediately the whole group of us clapped spontaneously, much to the displeasure of our coordinators. Needless to say it led to an ad hoc lecture the next day.
I promised my self that I would not put these young execs through that kind of hell. My department does things differently, so different it shall be.
I didn't have the time to find a suitable game to throw into this session, but instead I thought I'd break the monotony with discussion sessions. Thinking back, I do believe that I did not quite hit on the right questions, and the debriefs were not impactful enough, but I believe I did break the monotony.
But I must say the sessions worked. And the success wasn't because of my presentation, but largely due to the vigorous spirit of participation showed by the execs.
What could I have done differently? I could have done less on managing change, perhaps that was a little irrelevant and perhaps I should have run the blindfold game as I had done earlier in the year. Looking at the spirit of the participants, yes, it was something I'm pretty sure they would have enjoyed.
You only have one chance to change the world, I had said in that session; and yes, that was an opportunity gone by, but I definitely would look towards another game the next time I get this chance.
To the PEP32 gang, I take my hat off to you for the honesty and vigor in participation. The future of TNB is strong in your hands.

Tuesday, November 11, 2008

PQM BreakAway

Last Friday the 7th November 2008, we organized a games facilitation workshop to give everyone the opportunity to learn the finer points of games facilitation and debrief. Coinciding with the program was our departmental breakaway to build better teamwork and rapport.
We were shoe horned into groups of people we interacted less with, while I silently protested against having to work with people I'm less familiar with, I admired the spirit shown by everyone to get it on.
Unfortunately for me, the weekend coincided with my dental appointment which had taken a month to happen. I had planned to spend the night there and give the saturday session a miss so I can catch that session. As I started to work up the excitement, I noticed a blinking reminder on my outlook - I had totally forgotten another appointment that Friday afternoon.
Much to the disappointment of my groupmates, I had to take my name off the list of participants and become a nonparticipating member. Bah!
I moseyed along room to room, watching everyone practice their performances with a tinge of regret that I did not manage my appointments better.
Come Friday, I went for the games workshop for the morning session and what a session it was. The spirit, the participation was admirable - everyone gave their all just to be part of the group to learn and try out their hand at games participation.
Come lunchtime, I reluctantly made the 100 km drive to my appointment. But playing in my mind was all the laughter, the joy, people laughing about the silly things they did in trying to come up with a decent presentation. As I sat in the waiting area, waiting for my prescription, I thought about how left out I was not able to be part of the joy. I imagined the exclusion I would feel as I hear everyone talk about the breakaway come Monday morning; and, although I was part of the morning games workshop, I wouldn't have the slightest clue as to was would transpire the evening performances.
Unable to bear that thought, once I got my prescription dispensed, I got in my car and made the 100 km journey to the breakaway.
Was the journey worth it?
I saw people put creativity into play with masking tape and black t shirts to form prison outfits; the stoic and serious prancing playfully, grown men in gorilla suits climbing chairs and trees, women in kain pelikat, and, most amazing of all, three tudungs in red, yellow and green. Throw in blind men doing the twist, young ladies doing the macarena and karaoke on the pc, and you get the drift.
The next morning's race I had to miss, and as I sat on the dentists chair, mouth agape, with the masked dentist manipulating various utensils in my mouth and watching my disfigured reflection on the light fittings on the ceiling, I cannot help but admire the spirit everyone put in to have a good time.
And I guess there are people today who feel I've let them down by not being there; and I cannot but agree that I could have been part of that one night where everyone got together, put aside our personal beliefs, worked together to prove that we can work together and have a lot of fun doing it.

Sunday, October 26, 2008

So you need an MBA to do customer service, eh?

So we have this bunch of people talking about the need to improve customer service. And we have all them MBAs and consultants coming to provide advise. However So, once in a while I run into really good customer Service.
Recently, I found my fishmonger offering squid and fish to a japanese couple. In the interest of customer service, his wife and he know the names of fish in japanese. They also know it in malay and english. And in case you are tempted to try a different type of fish, they very much are able to suggest cooking and fish cleaning methods.
Yesterday my car battery died On me. I went out to my regular workshop to get a new one, and, Since it was a run-in run-out matter, my wife opted to Stay in the car.
The regular lady saw my wife and immediately went out to say hello. Next thing I knew, she had managed to convince my wife to come in. I've always given this lady top grades in customer services. As a loyal customer, I have earned pickup Services, where after sending my car, they would Send me back to office and collect me when the car is done. Over the years I have earned a crate of oranges, a few caps, Swiss army knives, mobile phone holders, thermal cooler bags and even kuih raya for the Eid ul Fitr celebration. Recently they have even thrown In free wifi, So doing business with them is So convenient.
So how come we have So much trouble giving good customer Services? No MBA?

Friday, October 24, 2008

Using a Wiki

Whats a wiki? Have u ever used one?
To me, the best example of a wiki is Wikipedia. A trailblazer in its time, today if you needed a quick reference from the internet, most likely you would be searching wikipedia.

The interesting feature of Wikipedia is that it consists of information and references (knowledge?) on a huge, huge scope. The large scope can be attributed to the way wikipedia works. Wikipedia is a living encyclopedia consisting of a collection of collaborative work of contributors. People can update what ever information they have, and, in the process of updating attach their comments, arguments and references supporting their decision to update. It is amongst the better examples of the power of collaboration.

A wiki is then a collective approach to information and/ or knowledge. Founded by Ward Cunningham as the simplest online database that could possibly work, a wiki brings together knowledge of people resulting in a living repository of information and knowledge.

Why wiki?
As an organization, each of us have points of view shaped by our individual, unique experience. What we know, very often, cannot be described by us (we do not know what we know) and the knowledge that we have only become meaningful when the situation or context arises. This is the fundamental issue with managing knowledge. Very often we talk about "writing down what we know", but without context, we would not be able to identify where to start.

Many times, we realize we have something to contribute in the middle of conversations. These conversations in my experience tend to be informal, over a cup of coffee, in the hall ways and etc., and during these times only we realize that there is someone out there who has the answer to what we need. In this realization, the context has been determined and, as a result, the knowledge arises. what if it was a new topic of discussion? would you know who to invite to coffee with?

Without creating context, then, we would not know were our knowledge resides, and this is how our abilities become limited. Context is dependent on sharing.

Wikis become useful because context is created when the subject is raised by in the wiki. This could be as simple as starting an article on "preparing presentations". The initiator sets out what he knows on the topic, and shares it with the rest of the organization. other people then set out to add to the topic based on their on knowledge and experience on the topic and the quality of the information grows and gets updated. Using a Wiki is helpful, because each version is saved and references arguments and contributors get tracked.

By using wikis, subject matter experts begin to become apparent in the organization as their contributions impact the knowledge in the wiki. The most important part of this is that the knowledge is collective; everyone contributes and the organization has on record everything it knows. And, tracking the contributors make the organization aware of who their experts are and it makes the organization more effective in trying to move forward.

In the maintaining of management System procedures and even circulars and policies, wikis to me provide the platform in which these documents go through changes and continue to evolve. Imagine a live procedure that continuously changes.

Such power does the wiki have. Sadly, this does not happen easily in the organization. A critical enabler of such collaboration is the willingness to share. Without sharing, information does not grow.

Monday, October 20, 2008

More on twitter

Earlier on, I wrote about Twitter as a means to get productive. Twitter is somewhat unimaginable if you haven't tried it. 140 character blog? web based asynchronuous IM? duh?
I felt the same way since I first got introduced to it. Initially, of course its not so fun when friends are not on it, you're tweeting (twitter-speak for broadcasting) to a whole bunch of strangers what you are doing. But after a while it becomes fun to be able to read all the stuff people put up; and somewhere amongst the noise, you get a message like: New blog post http: yada-yada yada.
Then I began to realise that, Hey, there is some use for this, too. Especially when you need to run out for a while, or you suddenly need to find out things like "a quick show of hands, who watched the last episode of x files?"

So here's a nice piece that explains it all. Thanks to socialmediatoday (SMT) for putting this up.

Saturday, October 11, 2008

Getting Productive

For some people who receive my e-mails, you would have seen at my signature my twitter handle.
What's twitter? Its a web service that let's you tell people in 140 characters or less what u are doing. You have a choice to let the entire twitter world read it, or to limit it only to subscribers (i.e "followers"). While being a web service, it also alllows updates from sms, instant messages and third party applications. It has also spawned applications that use this service.

So what? on a personal basis, it allows u to broadcast bits of information to everyone quickly (e.g. "its a girl!"). However, I tend to find it useful to just tell people information like "proposal done" or "off to a meeting, back at 1030". More useful from me are the updates from the people I follow, who posts things like: new blog post: yada-yada.

Some people are creative with twitter, like updating customers, complaints handling and things like that.

here's a blog post on how some people use twitter. Here's more info on Twitter. And if u want to just jump in, here.

Update:
Found this about how a company created a twitter profile for their client and how they used it to improve the customer experience. Check it out!

Anyone with experience really getting productive with twitter? I'd like to know!

Thursday, October 9, 2008

Getting around

Today our office e-mail went down. Suddenly I felt cut off from the rest of the world. With e-mails down, phone calls started coming in, mostly telling me that there are materials to review and that the e-mail was down. It's almost impossible to believe there was a time when we worked without e-mails.
What does e-mail do?
E-mails form a convenient channel to share information.
E mails provide people a means to highlight their concerns.
E-mails provide a convenient means to forward information.
Because of this, once the server came down, a lot of things stopped. What if we decentralized the information management?
We could have a central site to share information, with RSS feeds built in. Information at the site allows for larger file sizes and different file formats, unshackling us from the 5MB transmit limit and the 10MB Mailbox size. While e-mailing creates copies for each recipient, only one copy need to be maintained. and, furthermore, with RSS enabled feed, user get updates of changes.
While e-mail allows people to reach specific persons to highlight their issues, services like twitter allow departments to have a general profile which broadcasts simple information to subscribers ("followers").
the drawback of e-mail is that its not necessarily realtime. Users who send out e-mail do so with a touch of faith that someone will recieve the e-mail and respond. Instant messaging applications
lets u see if someone is available and engage them in realtime.
Finally, e-mails are just names in your contact list. Who are they? You won't know. social networking sites provide us with the ability to "humanise" our presence and share our online lives. For the customer in search of service, the value of knowing the likes and dislikes of specific individuals allow for easier communication.
With the above, we get the same service we use e-mail for, and more. Should we still depend on e-mails? What do you think?

update: At a recent knowledge cafe organized by David Gurteen, Luiz Suarez spoke as to whether we could do without e-mail. A transcript of his discussion can be found here.

Sunday, October 5, 2008

Aquaria!

Yesterday, we decided to spend the day at Aquaria. During the Matta fair in September, we had already purchased open tickets to aquaria, so yesterday we took the opportunity to use these tickets.
1. it was a good move to pre purchase tickets; the queue to the ticket counter was loooooong. But one person asked us to go straight in and validate our tickets while the other asked us to join the queue.
2. not so good - we had to validate our tickets at the ticket counter. Purpose of validation? exchange paper tickets for smart cards. I thought the smart cards entitled us to souvenirs or welcome drinks - that would make sense of having to exchange the tickets - but instead, the whole reason for the exchange was so that it could be slotted into the turnstile. Wow. expensive technology, but useless. why not just take our paper tickets, let us in, and do the bean counting offline?
3. good - Lots of info available with user interactive touch screens.
4. Not so good - recorded explanations had poor diction, pronunciation and grammar. Just right for a third world country.
5. good - staff were around to guide, explain and remind people with simple rules like: please do not put you fingers into the water, or "this is a friendly reminder that if u have a digital camera please switch off the flash"
6. not so good - diction and grammar was bad, and people who don't follow (many didn't) got away with it. A lot of people were pushing and rushing, too. I guess the ushers need to improve their grammar, speaking skills and some crowd control skills. And typically, we admonish (e.g please do not bla bla bla) rather than encourage (i.e. fishes die when scared and putting your hands into the pool will scare them).
7. good - we could pose and take pictures with a skunk in a jungle setting
8. not so good - the sign said: pose with a reptile!
9. good - fish feeding session: kids get preferential treatment; they get to sit in front.
10. Not so good - ushers weren't kid friendly and couldn't control the kids! Parents didn't know how to queue, and were rushing!
11. Good - announcements were bilingual and scripted.
12. not so good - bad English! no personality! this is a show, people!
verdict?
if they can improve the grammar, and a little dash of creativity here and there, it would be a really exciting experience. But we need to break the rules a little; learning needn't be boring. And by the same virtue, ushers and instructions needn't be straight laced and boring either; and we need to look a little forward to add a bit of psychology and crowd control.
What I really loved was being able to stay in the tunnel as long as I liked. I managed to sketch the shark while spending time in the tunnel.
There's something magical about watching these creatures swim by in their silent world; ebbing, floating amidst the shimmering blue amidst the rays of light.

Friday, October 3, 2008

The Void

On days like these, I feel an overwhelming sense of emptiness. After two whole days of celebration, the adrenaline rush is over. A feeling of tiredness takes over and with it comes a sense of emptiness.
I feel empty mainly because the day is over. It is now night, and the day passed me by just like that. For many nights now, I had been sleeping late... and today the Debt Collectors of sleep have come knocking.
Late morning, I found that I couldn't keep my eyes open, thus my plan to catch a quick forty winks became a two hour slumber.
After lunch, the postprandial symptoms kicked in, and I succumbed then to another 2 hour slumber.
Now it is night; and the day has passed. Truly the day has passed, and I have now wasted it.
Its true what they say, that time and tide waits for no man. My tide has passed, and whatever good that I could have done today is gone. All that is left is to rue what might have been; and most importantly, to prepare for tomorrow so that the same may not happen.

Wednesday, October 1, 2008

30 days of Fasting, and one day to recover from it all..

My wife makes it a point to cook for her father every Hari Raya. She is a wonderful cook, and putting back on everything I've lost from a month of fasting on the morning of Hari Raya has always been worth it.
Its an annual routine. The Sunday before Raya would be the Marketing day, where we go out and get the foodstuff for the cookout. Then we would pass some raw beef to my cousin, who would cook arguably the best rendang in the country (I'm biased; I grew up on the stuff) a little extra for us. Every Raya eve, we would be up late because she would be cooking. Slotted in between the cooking would be visiting my cousin who lives with my mum to collect the rendang; in exchange we would leave behind some lemang, and some kuih raya.
When morning comes, we would then pack everything and go over to my inlaws; take my father in law to the mosque, have breakfast with him, then move over to my mum's, and have lunch.
Lunch is usually an extended drawn affair, my elder sister would already be there, and as we arrive she would be finishing; and as we join in, other cousins would arrive, then my younger sister, and so on. On Hari Raya, lunch is something that starts at about 11 30 and doesn't end till 3 or 4 pm. For my wife and I, lunch ends when the lack of sleep start to catch up on us.
My wife is an early to bed person, and Hari Raya eve is the only time year when she would sleep late.
Why do I mention this? We all celebrate Hari Raya and we take for granted that the food is there, that everything is in place. Sometimes we forget the people who put in so much for this special day; our parents, who look forward for that day when everyone comes to be under one roof, our spouses who put in so much more just to make the day special, and our children whose very presence make the day special. Not to forget the husbands, whose special function on that day is to ensure there is no food wastage .
Happy hari raya to all, and i love you all for the effort in making this day a special one. and, to my wife, again, the food was especially fantabulous, 'coz no one cooks food like you do, with the secret ingredient TLC.
Now, i wonder where I've put them jogging shoes again...

Sunday, September 28, 2008

Dessert at the chocolate lounge

We broke our fast today at Bangsar Village and decided to have dessert at the chocolate lounge. Absolutely superb! The not so nice bit was that the ordering had to be done at the counter, so choosing what to eat for a group of eight was somewhat difficult because reading the menu and trying to figure out what was being ordered was quite a challenge.
However, when the order came, dark chocolate souffle with strawberry dipped in chocolate syrup was absolutely sinful. top that with cappuchino, i tell you. we could also have had hot chocolate or ice blended chocolate shake. I had the chocolate fondue with mixed fruit , i.e. Starfruit, strawberries, pink guava and bananas. imagine dipping them into a bowl of melted chocolate, and you'll have an idea of the joy.
I was Looking for some cafe mocha, but couldn't find them amongst all the chocolate entrees in the menu.
They say eating chocolate is orgasmic, to absolutely agree!

Friday, September 26, 2008

Selamat Hari Raya

The office is winding down work in preparation of the long holidays. I see the expectant faces everywhere, the bags of cookies under the tables, the stacks of greeting cards. From the ceiling hang strings of decorative lights. Everyone is wishing each other with best wishes, everyone asking about travel plans.
Yes, its that time of year when everyone goes off for the long rush home for the holidays. The fasting month is almost over, and hari raya is almost here.
After more than two weeks of rushing work and running after missed deadlines, late nights and early mornings, things have suddenly slowed for this festive celebration. Its time to breathe again.
as the lull begins at the office, I suddenly feel drained. drained because i suddenly have the time now to set aside the work and appreciate the growing pile of papers crying for attention. I now can afford to sift thru more paperwork, especially those that had to be cast aside in favor of the urgent ones, and, in sifting thru find that these, too, are beginning to become urgent. I feel drained to know that there is more to come, despite the mental tiredness, there are things that need to be done.
All that being said, i am somewhat glad that this moment has come to allow me to stop a while to be able to look around me, to smile, to say hello and to wish everyone a wonderful festive break.
Regardless of race, religion, color and creed, let us all enjoy this season with our loved ones, may we journey safe; may we make the most of the little time we have to be with the ones we love, to forgive those whom we may have wronged, and, most importantly to return to each other to face the new season with a new resolve.
To all, i seek your forgiveness in whatever i may have done, and wish you all a safe and happy holidays.
Selamat Hari Raya.

Wednesday, September 24, 2008

Opportunities are everywhere!

It's always amazing to find opportunity staring at you.

We always tend to be cursing our own luck when things don't turn out right. Sometimes, we suffer with what we have, not knowing how to make things better.

But the old adage rings true, no matter how easily we forget it: In every hardship, there is opportunity.

This morning 1 heard someone talk about how we receive the best perks in the country, but in return, there are very little that we are willing to give up. When l heard this conversation, l saw a very large opportunity- All 1 need, perhaps is to spend 3 days researching this behavior, develop a tool and in one week a survey and then, presto! I've got me data that 1 can use to solve that problem. What an opportunity to make a little on the side ;-)

This applies to learning, too. Many a time we talk of how there are things we want to learn. However we can already look at stuff around ourselves and find many lessons.

l came across this piece on social media today (smt) on marketing. What a place to find opportunity to learn.

Sunday, September 21, 2008

back to the grind

its been an eventful week. Work cranked up a few notches, with the plan to present the pqmc proposal this week. All of a sudden, things sitting on the back burner, took priority. Items nearing completion, suddenly had to be set aside in favor of this proposal.
I took the opportunity this weekend to not at all touch the pc, and what a joy its been. Now the weekend is in the last laps, and i'm fighting the urge to switch on my pc.
Tomorrow, i shall look at my work and crunch out the deliverables. But not tonight. Tonight shall belong to me, and to those i wish to share it with.

Friday, September 19, 2008

Hullo World!

I've been happily blogging at another Site when I realized that I wouldn't recieve comments on my blog.
As a result, I can only say that its time I more to another place where I can write, and where should anyone want to, leave comments.
So here l am now, at *blogspot.Com
I hope that being here means should anyone accidentally stumble here, do leave a friendly hello so that I know you've been round. In the meantime, I'll figure out a way to bring my archives over.
That's it for now, so Selamat BerPuasa and Selamat Hari Raya Aidilfitri to all!
Salam, wfadzil